How to install the chat code on Shopify

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For our customers who use Shopify website builder we have developed a special plugin that allows you to install the chat widget without installing the chat code on site.

You just need to follow these steps:

1.Open our admin panel and log into it. If you don’t have a JivoChat account you can skip this step, the account will be created later

2.Go to Shopify and open our app in AppStore

3.Press “Get” button to start installation


4.Next, if you don’t have an account in our service it will be created automatically with the same login as you have in Shopify. Also please note that the login and password will be sent to you by email.


5.If you have the account you will be offered to install the app


and choose a channel that you want to install on your site


When you finish you will be redirected to our admin panel with a success message


That’s all! Now you have our chat installed on your website and your customers will be able to chat with you.

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