- Features
Join 287 855 smart businesses using JivoChat to get more leads and customersThe struggle is real!
People on your site need
help every day...
...assist them
in live chat and watch
your sales grow!
Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!Why JivoChat live chat? Times are changing!
Clients prefer texting more than calling these days.Perfectly Designed
The JivoChat widget fits
perfectly in a sidepanel on your
websiteWorks on any Device
Every modern OS,
browser, and mobile device
is supportedTranslated into 20 languages
Every word in the chat widget
is customizable to be understandable
in your local language
Visitors still leaving your site?Engage them immediately with proactive invitations!
Every month, millions of JivoChat messages begin with proactive invitations. Just like being greeted at a physical store, this sort of friendly gesture goes a long way.
... and visitors are more likely to become your customers.For example: Imagine you manage an accesories e-commerce site. If your web page was visited 3 times and the current page visit is longer than 10 seconds, ... then why not display the following message:
The powerful JivoChat agent app will turn your team into customer care superstars
The JivoChat widget allows you to chat with multiple visitors at the same time, which is impossible to do by phone. The app's features aim to boost your team's efficiency and communication opportunities.
Use the JivoChat widget to handle multiple chats with ease
Color-coded chats
Message sneak-peek
Hotkeys
Canned responses
Wondering who your website visitor is? Now you know.
Info from your CRM
Visitor’s location,
click source and moreTranslator for 90+ languages
JivoChat's agent app works on any device
Mobile traffic numbers are on the rise...
Be prepared and optimize your live chat for mobile devices.
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33%
1/3 of online purchases are made from mobile devices
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x2.5
Mobile device conversation rates have more than doubled since 2017
The most effective mobile chat widget on the market
We're not joking. It's true. No blinking, fading, or shifting bugs.
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Speed
The chat opens in the same window as your website without taking any unnecessary time to reload
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Optimized for all mobile browsers
Tested for all major mobile browsers so that your customers have flexibility in their JivoChat use.
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Native mobile menu
JivoChat menu functionalities are engineered to fit iOS and Android devices.
Like what you've read?
Sign up and try JivoChat for yourself!It's free and only takes a couple of minutes to download.
Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!Want to know how well your agents are performing?JivoChat provides managers with all the necessary numbers
If you like to keep an eye on company communications, JivoChat is your tool.
Unlike with phone conversations, it's easy to monitor service quality and give your team feedback. JivoChat does this by providing chat logs and reports between agents and customers.
See what's happening on your website right now
View who's visiting, which webpages they are viewing, and which domain they are coming from. You can also engage any visitors with a live conversation!
Monitor and improve quality of service
Every day JivoChat scores your chat service quality and gives suggestions on areas you can improve in.
No limit to perfection
Green highlights data corresponding to ideal indicators.
Red shows possible weak spots.
Monitor customer flow
Don't forget to keep track of negative ratings, those signify unhappy potential buyers!
See how your agents
are performingBuild and grow based off
agent productivity.
Create remindersfor your team
The JivoChat app will alert you of your reminders
in advance so you never miss a thing.
Webhook API
The Webhook channel allows you to organize the customer request process from any source: mobile and desktop applications, or a fully customized widget on a website. Agents receive calls to the JivoSite app in the same manner as other channels. Check out our documentation!
JavaScript API & Webhooks
Want to integrate JivoChat into your app or CRM? Developers, check out our API! Plug it into your client code or use Webhooks on the server-side.
Like what you've read?
Sign up and try JivoChat for yourself!It's free and only takes a couple of minutes to download.
Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!
