How to install jivochat on WIX

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First you need to open WIX Website Editor and open Main page there.

Next press “Add” button on the left panel and choose HTML code widget in the “More” section:


Now you need to copy our chat code. You can find it in our admin panel > Website settings > Installation. Just copy it and go back to the Wix Website editor.

Press Settings button or “Enter code” bubble above the widget image.


Paste the code into the “Add your code field…” and press update button.

Next you should change the size of the widget, just set it in the right panel or drag the borders of the widget. You should set the size to 420x500.


Also, please check the box “Show on all pages”

Now, please right-click on your mouse over the widget and select “Pin to screen”.


You can choose the chat window position in the opened window and pin it to the right bottom corner for example. Also, please set all offsets to “0”.


Press “Publish” button at the top right corner and that’s all. You can open your website, our chat window should be shown there.

Known issues

Due to the configuration of some WiX pages we have some restrictions for the chat to work on WIX sites:

1.Facebook intergration is not working on WIX.

2.Wix does not support our chat mobile version, so it will not be shown on mobile devices.

3.The chat integration with Google analytics is not working on WIX.

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