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How to install the chat code on Prestashop

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Method 1: Installation with ftp access

You can connect JivoChat to your site through its source files, using an ftp-client.

Navigate to: Main Folder/Themes/Your site template/footer.tpl

Ps1

Open the footer.tpl file and paste the JivoChat code before the </body> tag.

Make sure to save the settings, and you’re done!

The JivoChat code is available in the JivoChat admin panel, in the Installation section: Sites -> Settings -> Installation.

You can also reach the JivoChat code through this direct link: https://admin.jivosite.com/widgets/installcode/

Ps2

Note: If you have some trouble after installation, try installing the JivoChat code in the header.tpl file as well, before the </head> tag, and save the settings.

Method 2: Installation using the Contentbox Module

Before you begin, you need to download the module from http://contentbox.org

Ps3

Then, go into your PrestaShop admin panel and navigate to the Modules section. Modules -> Add a new module.

Ps4

Choose the downloaded ContentBox file and click Upload this module.

Ps4-1

Find the uploaded ContentBox module in your list of modules, and click Install.

Ps5

Next, open the ContentBox module settings.

Click HTML -> Edit HTML source as pictured below, and then paste the JivoChat code into the field.

Make sure to save the settings by clicking «Update (Save)», and you’re done!

Ps6

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